Help Center

Look for verified seller badges (especially 🏪 Verified Dealer), check trust scores, read reviews, and request inspection for high-value phones. All Mehfoz listings undergo automated quality checks.

JazzCash, EasyPaisa, all major Pakistani bank transfers (HBL, MCB, UBL, Allied, Meezan, Bank Alfalah), and credit cards via SafePay. Cash on Delivery available for local meetups.

No, but highly recommended for phones over Rs 50,000 or when buying from unfamiliar sellers. The 2.5 percent fee gives you buyer protection, 48-hour inspection window, and full refund (where eligible) guarantee.

A complete 91-point inspection takes 30-45 minutes at the sellers location. You receive a detailed PDF report within 24 hours via email and WhatsApp.

Yes, if you used Buyer Protection. You have 48 hours from delivery to inspect and either confirm or initiate a return for a full refund. Without protection, returns depend on seller agreement.

Yes, free. You can list as many phones as you want, upload photos, manage chats, and complete sales without paying any fees.

For direct sales, you get paid at handover. For Buyer Protection sales, payment is released to you within 24 hours after buyer confirms receipt (max 48 hours after delivery).

Yes, you can edit or delete your listings anytime from your profile. Active negotiations and pending transactions cannot be deleted until completed.

Complete your profile, verify your identity, post honest listings, respond quickly to buyers, deliver as promised, and ask satisfied buyers for reviews.

Mehfoz reviews all disputes fairly using listing details, photos, chat logs, and evidence. False disputes hurt the buyers trust score and protection privileges. Your interests are protected.

91 inspection points across physical condition, battery and performance, camera systems, audio and connectivity, display and touch, software and identity, sensors and features, and accessories.

The buyer pays the Rs 1,500 inspection fee. This is paid upfront when requesting the inspection.

All inspectors undergo background verification, technical certification, and ongoing training. They are paid a fixed salary (not commission) so they have no incentive to mislead you.

The report shows everything with photos. You can buy at listed price, negotiate a lower price based on findings, or walk away. Your Rs 1,500 just saved you from a potentially bad purchase.

Your payment is held safely in Mehfoz Protected Deals until you receive the phone and confirm satisfaction. If anything goes wrong, you get a full refund.

If the seller does not ship within 48 hours of payment, you get an automatic full refund. The seller faces account suspension.

Yes! If you return the phone and get a refund, the 2.5 percent fee is also refunded. You only pay it for completed transactions.

Approved refunds are processed within 24 hours. JazzCash/EasyPaisa transfers arrive instantly. Bank transfers take 1-3 business days.

Verified badge, priority listings, business dashboard, dedicated support, bulk listing tools, lower protection fees (1.5 percent vs 2.5 percent), marketing boost, and access to exclusive dealer community.

Usually 3-5 business days. Submit application, document verification (24-48 hours), verification call (15-30 minutes), shop visit if applicable, and approval.

Active mobile phone business, legal documents (CNIC, business address proof, NTN if applicable), minimum 5 phones in stock, reasonable business hours, verified phone number, and quality standards compliance.

Listings are free. Buyer protection (2.5 percent) is charged at purchase. Inspection (Rs 1,500) is charged when you book inspection. No subscriptions or hidden fees.

Before seller ships, yes - automatic refund. After shipping, you can request a refund through the dispute process if there is a legitimate issue.

No hidden fees. Listing is free, browsing is free, chat is free. You only pay for optional services (protection and inspection) when you choose to use them.