Help Center

Look for verified seller badges (especially 🏪 Verified Seller), read reviews, and request inspection for high-value phones. Mehfoz reviews listings before they go live, and you can report suspicious listings. For high-value phones, request Phone Inspection where available.

JazzCash, EasyPaisa, all major Pakistani bank transfers (HBL, MCB, UBL, Allied, Meezan, Bank Alfalah), and credit cards via SafePay. Cash on Delivery available for local meetups.

No, but highly recommended for phones over Rs 50,000 or when buying from unfamiliar sellers. The 1% fee gives you buyer protection, a 48-hour inspection window, and refunds where eligible under Buyer Protection terms.

A complete 91-point inspection takes 30-45 minutes at the sellers location. You receive a detailed PDF report within 24 hours via email and WhatsApp.

Yes, if you used Buyer Protection. You have 48 hours from delivery to inspect and either confirm or initiate a return for a refund, subject to Buyer Protection terms. Without protection, returns depend on seller agreement.

Yes, free. You can list as many phones as you want, upload photos, manage chats, and complete sales without paying any fees.

For direct sales, you get paid at handover. For Buyer Protection sales, payment is released to you within 24 hours after buyer confirms receipt (max 48 hours after delivery).

Yes, you can edit or delete your listings anytime from your profile. Active negotiations and pending transactions cannot be deleted until completed.

Complete your profile, verify your identity, post honest listings, respond quickly to buyers, deliver as promised, and ask satisfied buyers for reviews.

Mehfoz reviews all disputes fairly using listing details, photos, chat logs, and evidence. False disputes can affect the buyer's account standing and protection privileges. Your interests are protected.

91 inspection points across physical condition, battery and performance, camera systems, audio and connectivity, display and touch, software and identity, sensors and features, and accessories.

The buyer pays the Rs 1,000 inspection fee. This is paid upfront when requesting the inspection.

All inspectors undergo background verification, technical certification, and ongoing training. They are paid a fixed salary (not commission) so they have no incentive to mislead you.

The report shows everything with photos. You can buy at listed price, negotiate a lower price based on findings, or walk away. Your Rs 1,000 inspection helps you make a more informed decision before you buy.

Your payment is held safely in Mehfoz Protected Deals until you receive the phone and confirm satisfaction. If something goes wrong, you may be eligible for a refund.

If the seller does not ship within 48 hours of payment, you can claim a refund under Buyer Protection terms, subject to Mehfoz review. The seller faces account suspension.

Yes! If you return the phone and get a refund, the 1% fee is also refunded. You only pay it for completed transactions.

Approved refunds are processed within 24 hours. JazzCash/EasyPaisa transfers arrive instantly. Bank transfers take 1-3 business days.

Verified badge, priority listings, business dashboard, dedicated support, bulk listing tools, marketing boost, and access to exclusive verified seller community.

Usually 3-5 business days. Submit application, document verification (24-48 hours), verification call (15-30 minutes), shop visit if applicable, and approval.

Active mobile phone business, legal documents (CNIC, business address proof, NTN if applicable), minimum 5 phones in stock, reasonable business hours, verified phone number, and quality standards compliance.

Listings are free. Buyer protection (1%) is charged at purchase. Inspection (Rs 1,000) is charged when you book inspection. No subscriptions or hidden fees.

Before the seller ships, you can request a refund under Buyer Protection terms. After shipping, you can request a refund through the dispute process if there is a legitimate issue.

No hidden fees. Listing is free, browsing is free, chat is free. You only pay for optional services (protection and inspection) when you choose to use them.